PRIVACY STATEMENT

THIS PRIVACY STATEMENT APPLIES TO THE PROCESSING OF PERSONAL DATA BY STUDIO FEDDE AND ITS AFFILIATED COMPANIES (HEREINAFTER JOINTLY REFERRED TO AS “STUDIO FEDDE”).

PRIVACY AND DATA CONFIDENTIALITY

AT STUDIO FEDDE, WE ATTACH GREAT IMPORTANCE TO PROTECTING YOUR PRIVACY AND MAINTAINING THE CONFIDENTIALITY OF YOUR PERSONAL DATA, INCLUDING BUT NOT LIMITED TO YOUR NAME, ADDRESS, AND OTHER IDENTIFIABLE INFORMATION. IN THIS PRIVACY STATEMENT, WE INFORM YOU HOW WE PROCESS AND PROTECT YOUR PERSONAL DATA.

COLLECTION AND USE OF PERSONAL DATA

FOR THE USE OF OUR SERVICES, THE PROCESSING OF CERTAIN PERSONAL DATA IS NECESSARY. THIS MAY INCLUDE DATA REQUIRED FOR THE PERFORMANCE OF AGREEMENTS.

PURPOSES OF PROCESSING:

STUDIO FEDDE WILL PROCESS YOUR PERSONAL DATA EXCLUSIVELY FOR THE FOLLOWING PURPOSES:

ACQUIRING NEW CUSTOMERS AND MARKETING PURPOSES.
PROCESSING ORDERS AND PROVIDING CUSTOMER SERVICE.
PERFORMING FINANCIAL AND HR ADMINISTRATION.
POSTING CONTENT FOR MARKETING PURPOSES ON SOCIAL MEDIA.
COMPLYING WITH LEGAL OBLIGATIONS.
PROTECTING PERSONAL DATA AGAINST UNAUTHORIZED ACCESS, MISUSE, ALTERATION, OR DESTRUCTION.

CATEGORIES OF PERSONAL DATA:

FROM CUSTOMERS: NAME, ADDRESS, CITY, BANK ACCOUNT NUMBERS, CONTACT PERSON, GENDER, EMAIL ADDRESS, PHONE/MOBILE NUMBER, IP ADDRESS, AND VISIT HISTORY, AS WELL AS ANY PERSONAL QUOTES POSTED ON THE ONLINE PLATFORM.
FROM EMPLOYEES: NAME, ADDRESS, CITY, SOCIAL SECURITY NUMBER, DATE OF BIRTH, GENDER, PHONE NUMBER, BANK DETAILS, SALARY DATA, MARITAL STATUS, FAMILY COMPOSITION, SICK LEAVE DATA AND OTHER WORK-RELATED INFORMATION, PHOTOS AND QUOTES.

LEGAL BASIS FOR DATA PROCESSING

STUDIO FEDDE PROCESSES YOUR PERSONAL DATA FOR VARIOUS PURPOSES BASED ON DIFFERENT LEGAL GROUNDS:

CONTRACT: PERSONAL DATA IS PROCESSED FOR THE PERFORMANCE OF AGREEMENTS.
LEGAL OBLIGATION: STUDIO FEDDE PROCESSES DATA TO COMPLY WITH LEGAL OBLIGATIONS.
LEGITIMATE INTEREST: STUDIO FEDDE MAY PROCESS PERSONAL DATA IF THERE IS A LEGITIMATE INTEREST THAT OUTWEIGHS YOUR PRIVACY INTEREST.
CONSENT: WHEN THE PROCESSING OF PERSONAL DATA DOES NOT FALL UNDER THE ABOVE LEGAL GROUNDS, STUDIO FEDDE WILL REQUEST YOUR CONSENT BEFORE PROCESSING.

SHARING AND TRANSFER OF PERSONAL DATA

STUDIO FEDDE DOES NOT SELL PERSONAL DATA TO THIRD PARTIES. NOR DO WE SHARE PERSONAL DATA PROVIDED BY YOU WITH THIRD PARTIES FOR THEIR DIRECT MARKETING PURPOSES.

RETENTION PERIOD

STUDIO FEDDE DOES NOT RETAIN YOUR PERSONAL DATA LONGER THAN STRICTLY NECESSARY FOR THE PURPOSES FOR WHICH IT WAS COLLECTED. EXCEPTIONS MAY APPLY IF THERE IS A LEGAL OBLIGATION TO RETAIN DATA FOR A LONGER PERIOD OR IF YOU REQUEST THE DELETION OF YOUR PERSONAL DATA.

DATA SECURITY AND INTEGRITY

STUDIO FEDDE TAKES SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA AGAINST UNAUTHORIZED ACCESS, MISUSE, ALTERATION, OR DESTRUCTION. ACCESS TO YOUR PERSONAL DATA IS LIMITED TO AUTHORIZED PERSONS WHO ARE INVOLVED IN OUR SERVICES OR OTHERWISE AUTHORIZED IN ACCORDANCE WITH APPLICABLE PRIVACY LEGISLATION. THESE PERSONS ARE OBLIGED TO MAINTAIN CONFIDENTIALITY.

DATA SUBJECT RIGHTS

YOU HAVE VARIOUS RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR), WHICH STUDIO FEDDE ACKNOWLEDGES AS FOLLOWS:

IF YOUR PERSONAL DATA IS INCORRECT OR INCOMPLETE, YOU HAVE THE RIGHT TO REQUEST THAT WE CORRECT OR COMPLETE THIS DATA.

RIGHT TO ERASURE: YOU MAY REQUEST THAT WE DELETE YOUR PERSONAL DATA IF IT IS NO LONGER NECESSARY FOR THE PURPOSES FOR WHICH IT WAS COLLECTED, OR IF YOU WITHDRAW YOUR CONSENT AND THERE IS NO OTHER LEGAL BASIS FOR PROCESSING.

RIGHT TO RESTRICTION OF PROCESSING: IN CERTAIN CASES, YOU MAY REQUEST THAT THE PROCESSING OF YOUR PERSONAL DATA BE RESTRICTED, FOR EXAMPLE WHEN THE ACCURACY OF YOUR DATA IS CONTESTED OR THE PROCESSING IS UNLAWFUL.

RIGHT TO DATA PORTABILITY: YOU MAY REQUEST TO RECEIVE YOUR PERSONAL DATA PROVIDED TO US IN A STRUCTURED, USER-FRIENDLY FORMAT OR TO HAVE IT TRANSFERRED TO ANOTHER ORGANIZATION.

RIGHT TO OBJECT: YOU MAY OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON LEGITIMATE INTEREST, UNLESS THERE ARE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS.

RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING: YOU HAVE THE RIGHT NOT TO BE SUBJECT TO DECISIONS BASED SOLELY ON AUTOMATED PROCESSING THAT HAVE LEGAL CONSEQUENCES FOR YOU OR SIGNIFICANTLY AFFECT YOU.

COMPLAINTS

IF YOU HAVE A COMPLAINT ABOUT OUR PROCESSING OF YOUR PERSONAL DATA, YOU CAN REPORT THIS TO US. YOU MAY ALSO LODGE A COMPLAINT WITH THE DATA PROTECTION AUTHORITY IF YOU BELIEVE THAT WE ARE VIOLATING PRIVACY LEGISLATION. MORE INFORMATION CAN BE FOUND ON THE WEBSITE OF THE DATA PROTECTION AUTHORITY.

WHAT TO DO IN CASE OF DAMAGE TO PRODUCTS?

CHECK YOUR ORDER IMMEDIATELY UPON RECEIPT. IF YOU HAVE A COMPLAINT ABOUT PRODUCTS OR ANY DAMAGE TO THEM, YOU MUST REPORT THIS IN WRITING WITHIN 8 DAYS OF RECEIPT VIA OUR SERVICE FORM ON THE WEBSITE. WE WILL THEN CONTACT YOU WITHIN 3 WORKING DAYS.

INSTALLATION IS ONLY PERMITTED AFTER PRIOR WRITTEN APPROVAL FROM US. WITHOUT THIS APPROVAL, INSTALLATION IS AT YOUR OWN RISK, AND ANY INSTALLATION OR REPLACEMENT COSTS CANNOT BE CLAIMED FROM US.

CONTACT

FOR QUESTIONS OR COMMENTS REGARDING THE PROCESSING OF YOUR PERSONAL DATA, YOU CAN CONTACT THE PRIVACY OFFICER OF STUDIO FEDDE AT THE FOLLOWING ADDRESS:

STUDIO FEDDE
HOUTMOLENSTRAAT 3A
7008 AP DOETINCHEM
PHONE: 0314 – 234 911

WE THANK YOU FOR READING OUR PRIVACY STATEMENT AND FOR UNDERSTANDING HOW WE HANDLE YOUR PERSONAL INFORMATION. WE STRIVE TO SAFEGUARD YOUR PRIVACY AND PROTECT YOUR PERSONAL DATA.